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Frequently Asked Questions

We get these questions a lot. Here are our best answers...

What type of flooring do you offer?

We offer a wide range of flooring options, including hardwood, laminate, carpet, tile, and vinyl, Each comes in various style and finishes to suit your preferences.

What areas do you services?

Based in Metro Birmingham, AL but we happily extend our expertise to surrounding counties like Jefferson, Shelby, St. Clair, Bibb, Blount, Talladega, Cullman, and more, ensuring your floors receive top-notch care wherever you are.

What should I expect during the installation process?

Our team arrives on schedule, prepares the space, install the flooring with precision, clean up afterward, and conduct a final walkthrough to ensure your satisfaction.

Do you offer free estimates?

Customers can receive a free quote over the phone by providing their own measurements. Alternatively, we provide in-person measurement services for a fee, ensuring a more accurate assessment of your flooring needs.

Do you offer warranties on your flooring products?

All of our installed products come with manufacturer warranties to safeguard your investment. It's essential for our customers to adhere to the provided guidelines and policies to ensure their warranties remain intact and fully effective.

Are you licensed and insured?

Absolutely. We are experienced professionals, fully licensed, and insured to ensure a smooth and worry-free installation.

How long does the installation process typically take?

The timeline varies based on the type of flooring and the size of the project. On average, installations can angle from one day for laminate to a few days for hardwood.

Do you offer financing options for flooring projects?

Yes, we have financing solutions available to help you manage the cost of your flooring project. Our team can discuss these options with you.

How do I prepare my space before installation?

We’ll provide you with pre-installations guidelines, but typically, you should clear the area of electronics and personal items to ensure a smooth and efficient installation.

What payment options do you accept?

We offer multiple payment options to suit your convenience, including cash, debit, credit cards, ACH and popular money transfer apps such as Venmo, PayPal, CashApp, Apple Cash and Zelle. For checks, there is a 7-business day waiting period to ensure processing and clearance.

What is the return or exchange policy for flooring products?

Please be aware that returned flooring materials will be subject to a restocking fee, and last-minute cancellations may incur an additional charge. We appreciate your understanding and cooperation in these matters to maintain the efficiency and quality of our services.

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Free Pro Guide to Flooring

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The Foolproof Guide to Selecting and Installing Your Floors Without Costly Mistakes

Unlock the secrets to making the right flooring choice for your home. Our guide provides expert guidance and valuable insights to ensure a cost-effective and stunning transformation.